How to use the Toll Plazas
Designed to accept Prepaid TT2 Permits and Coin Payments.
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Rachel strives to run the Tyne Tunnels as a dynamic, forward thinking business, valued equally by its staff, customers, neighbours and shareholders...
Tyne Tunnel toll plazas
Both the north and southbound toll plazas are designed to accept prepaid permits and coin payments.
Every toll lane can accept permit payments, but not all lanes will accept cash payments. Please note that some lanes are designated and clearly signed as Permit Only.
If you wish to pay by cash please do not use the designated Permit Only lanes.
The permit antenna for black disc style tags is located at the orange wands (see image). Please try to position your vehicle in line with the orange wands to improve the reading of your permit.
The permit antenna for credit card style tags is located beneath the traffic light (see image). Please try to position your vehicle in the centre of the lane and slowly approach the barrier to allow the antenna to read your tag.
Copper coins (2 pence and 1 pence pieces) cannot be accepted at the toll machines.
Credit & Debit Card Payments. With effect from 1st August 2013 an administration fee of £1.00 will be charged to customers wishing to pay for their journey by credit card, in addition to the relevant toll fee for their class of vehicle.
Please note that toll plaza credit card transactions can not be carried out automatically at the toll lane. Payments by credit card require staff assistance.
HELP! If you encounter any difficulties please press the red HELP button located at each toll lane. One of our traffic officers will be happy to assist you.