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Privacy Policy

Hanson Pottinger

Hanson Pottinger
Technical Manager

Originally appointed to manage the IT systems at the Tyne Tunnels, Hanson's role has expanded during the years he has worked here, and now encompasses the management of the full range of technical and maintenance needs at the tunnels.

1.1 This Website is owned and operated by TT2 Limited whose registered address is Tyne Tunnels, Wallsend, Tyne and Wear, NE28 0PD.

1.2 Our privacy policy relates only to information that we obtain from you and we will only request information that is necessary to enable us to provide the Services. If you visit a website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked website. We cannot be responsible for your protection and privacy when visiting such websites and their privacy policies should always be checked.

1.3 The information you provide to us when using this Website may be processed for the following reasons:-

       1.3.1 to notify you of our news updates and information, should you consent to this by completing the appropriate box on the account registration form;

       1.3.2 to customise this Website according to your interests; and

       1.3.3 to carry out research.

1.4 The type of information we will collect about you includes:-

       1.4.1 your name and address;

       1.4.2 your phone number and e-mail address;

       1.4.3 the information included in your new account registration form; and

       1.4.4 information you complete in relation to our client surveys.

When we collect information from you we may want to contact you in the future for marketing purposes by post and e-mail but we need your consent to do this. If you do not want us to contact you (including by post, e-mail or telephone) concerning our services that may be of interest to you then please tick the appropriate box on the new Account registration form.

1.5 If you proceed to make a payment using your Account you will be directed to a website operated by Sage Group. Sage will require information from you in order to process your payment. You should read Sage’s privacy policy and terms and conditions for details of how this information will be used. Sage will inform us of the amount and date of any payment you make only and we will handle this information in accordance with this Privacy Policy. Please note that we will not ask for or have access to your credit or debit card details at any time and we are not responsible for the use or retention of any information that you provide to Sage.

1.6 We will never collect sensitive information (as defined in data protection legislation) about you without your explicit consent.

1.7 Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

1.8 We will keep your personal information confidential except to the extent that we are compelled to disclose it by law or requests are made by the police or other law enforcement agencies or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for this purpose only as an exception to our duty of confidentiality, you can let us know by contacting Customer Services.

1.9 If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, please contact us through our Customer Services page or e-mail tt2limited@tt2.co.uk.

1.10 To comply with the Data Protection Act 1998 we adhere to strict security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access. When you register for a user account with us you will be required to adhere to the security provisions set out in our terms and conditions.

1.11 We reserve the right to appoint an Internet service provider to host our Website on our behalf which may be situated outside the European Economic Area (the EEA). By agreeing to our terms and conditions of use of our Website you consent to any transfer of your personal information outside the EEA. This may be necessary for us to achieve the purposes set out above.

1.12 If you change your mind about receiving marketing information from us in the future please contact us through our Customer Services page or email us at tt2limited@tt2.co.uk.

1.13 Should you wish to obtain a copy of the personal data that we hold about you, please contact us through our Customer Services page or email us at tt2limited@tt2.co.uk.
As soon as we are satisfied as to your identity, we will send to you a copy of all the data that we hold concerning you.

1.14 If you have a complaint regarding any breach of this privacy policy, please contact us through our Customer Services page.

1.15 When visiting our Website, we would like to use tracking technologies which record information about you automatically. This can include using a “cookie” which would be stored on your browser. If you do not want this to happen you may disable the cookies by following the instructions provided by your browser. If we cannot use such technology it is possible that certain functionality of this site might be affected and you might not be able to access certain Web pages. This information does not identify you personally. We would automatically collect and store only the following information about your visit:-

       1.15.1 the internet domain and IP address from where you access our Website;

       1.15.2 the type of browser software and operating system used to access our Website;

       1.15.3 the date and time you access our Website;

       1.15.4 the pages you enter, visit and exit our Website from; and

       1.15.5 if you linked to our Website from another website, the address of that website.

Tyne Tunnels Book

Gift Idea The Tyne Tunnels Book
"How do you build a tunnel under the Tyne?"

This book aims to answer some of the most frequently asked questions about the
construction of the £260 million New Tyne Crossing project. Read more...

Tyne Tunnel tolls

VehicleCost
Motorbikes, disabled toll Free
Car, Van or Bus
< 3m high
and 2 axles
£1.70
LGV, Van or Bus
≥ 3m high or
3 axles or more
£3.30

Avoid the congestion of Newcastle
and the A1 at Gateshead.
Choosing the
A19 Tyne Tunnels will save you time and
money.

Google Maps - http://goo.gl/maps/dqTRd

Using Google Maps with your car or navigation device

GPS - 54°59 16 N 1°29 08 W / 54.98778 °N 1.48556 °W