Pay for a journey when the exempt user was not in the vehicle

If you have made a journey on an exempt account and the exempt user was not present, please fill in the below form to make your payment.

After you have submitted the below form with your journey details, we will deduct the toll from your Pre-Paid account at the lower amount of £1.98. The deduction will show as a “correction” on your Pre-Paid account.

If you do not have a Pre-Paid account, please make a guest payment here at £2.20. Please disregard any notifications in relation to used credits.