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Weekend maintenance works have concluded on the Northbound Tyne Tunnel. Normal weekend operations have resumed with both tunnels available.

New Guest Payment Email Notifications

New Guest Payment Email Notifications

We’re excited to announce the launch of a new feature designed to make managing Tyne Tunnel Guest Payments even easier: Guest Payment Email Notifications!

This feature gives customers without a Pre-Paid Account the option to be more informed about their Tyne Tunnel toll payments. Customers can opt-in to receive email notifications when they travel through the tunnels without a valid payment.

You can opt-in to this feature when paying for a passage through Guest Payment.

For customers who sign-up for a Pre-Paid Account, there are even more options for email notifications available! You can opt-in to get notified when your account hits your chosen low balance threshold as well as receiving a notification when you make a journey with insufficient funds in your account, prompting you to top-up. See our how-to guide here.

Please note that email notifications may land in a spam folder depending on your email provider. If using this feature, we would recommend adding the [email protected] email address to your whitelist. 

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