Your email confirmation is your receipt which can be printed from your email inbox. If you are a Pre-Paid account holder you can also download your activity using the Export activity function from your account activity page. For further instructions … Read more
Guest Payments
I’m having trouble paying
Please see our help page here. … Read more
I have a non UK registered Vehicle Registration Number, how do I pay?
If you have a non UK registered vehicle registration number, you can pay using our regular payment methods. Simply input your vehicle registration number and complete the information as required. … Read more
My Vehicle Registration Number is not being recognised
When typing in your Vehicle Registration Number… Check the Vehicle Registration Number is correct and try again. If your vehicle is a UK registered vehicle, please check you have typed in the Vehicle Registration Number correctly as all UK registered … Read more
What methods of payment can I use?
You can pay online or via our app, as well as our automated telephone payment line on 0191 574 0030 or at a PayPoint retailer. We can NOT accept payment via cash or cheque. Cash payments can be made at … Read more
I have missed the deadline to pay by midnight the following day of my passage. What should I do?
Payment must be made by midnight the day after your passage. Any payments made outside the payment window will be allocated towards future passages. An Unpaid Toll Charge Notice will be issued to the registered keeper of the vehicle for … Read more