Who are we?

TT2 Limited, the operator of the iconic Tyne Tunnels has an exciting opportunity for a proactive experienced full-time Cyber Security Engineer to join our friendly and supportive team at our premises in Wallsend, North Tyneside.

Our vision is to be recognised regionally as an organisation that provides significant value to the North East and every day we help the 65,000+ customers who use the Tyne Tunnels to have the best journey experience possible.  This means we are committed to delivering regional growth by offering the most reliable, safe, sustainable, and efficient service to our customers.

TT2 are dedicated to being an inclusive workplace and employer of choice.  We support our employees with a number of initiatives, and we are proud to have a “Great Place to Work” Certification.

About this career opportunity:

The role is varied and interesting, and as part of the Support Services Team you will play a crucial role in protecting our organisation’s systems, networks, and data. You will need to be proactive, driven, and a great communicator.  You will have a strong technical background, with a passion for cybersecurity, and the ability to design, implement, and maintain security to our organisational requirements.

You will work closely with the Support Services Manager and act as a point of contact for internal and external stakeholders.

Main role responsibilities (Please see Job Description for full details)

• Ensure IT escalated incidents and requests are dealt with in a timely manner and acted upon within defined SLA’s.
• Take a lead role during high pressure incidents, balancing technical resolutions with clear stakeholder communication.
• Monitor security alerts and investigate potential incidents.
• Develop and refine threat detection rules and use cases, staying up to date on industry trends, threat intelligence and security technologies.
• Secure cloud environments (Azure).
• Implement and maintain identity and access management (IAM) solutions.
• Application security testing.
• Ensure compliance with security standards (Cyber Essentials, ISO 27001, SOC 2, GDPR, etc.).
• Participate in TT2’s IT Technical on-call rota currently 1:3 weeks (£3508.00 per annum) as determined by the company from time to time.

What makes you our ideal candidate?

You will be passionate about delivering a great service to all our key stakeholders. You will be self-motivated with the ability to organise and prioritise a varied workload to meet deadlines whilst ensuring accuracy, with high levels of integrity.

Essential requirements:

• Cyber Security, Information Technology, Computer Science, or a related field further education qualification as a minimum.
• Understanding of Compliance Frameworks and Cyber Security Certifications (i.e. NCSC & Cyber Security Essentials).
• Understanding of data classification, encryption, and secure storage/access principles.
• Experience working in an ITIL aligned environment and be familiar with ITIL principles
• Knowledge of the MITRE ATT&CK Framework or common attack and response methods
• Experience aligning infrastructure builds with cyber security standards such as NCSC guidance, CIS benchmarks, or Microsoft Security Baselines.
• Strong Technical Knowledge of Microsoft-Based Environments across both on-prem and cloud environments.
• MS Office 365 including Exchange online
• and Intune.
• MS Azure support certification / experience.
• Azure Virtual infrastructure environnements certification / experience.
• MS SQL experience.
• Knowledge/ experience of data and network security.
• Practical understanding of patch management best practices across hybrid environment.
• Proven experience managing cloud and on-premises systems.
• Experience in automation of processes utilising scripting and infrastructure code.
• Ability to deal with all levels of staff and management and demonstrate high levels of leadership through influencing skills.
• Strong networking skills and an ability to achieve outcomes. A team player who contributes beyond the immediate functional responsibilities

Location and working hours:

This is a full-time role, working 37 hours per week, based in our Wallsend office.

The office hours are Monday to Thursday 08.30 – 16.30 including 30-minute unpaid lunch break and Friday 08.30 – 16.00 including 30-minute unpaid lunch break.

The role requires participation in TT2’s IT Technical on-call roster between 1:2 or 1:3 as determined by the company from time to time.

For full details please refer to Job Description in the link below.

What’s in it for you?

To attract the best candidates, we will offer a salary of £45,195 – £47,579 per annum, along with membership of the Local Government Defined Contribution Pension Scheme.

The role includes an IT Technical on-call rota obligation as determined by the company from time to time, 1:3 weeks which entitles you to remuneration of £3508.00 per annum, or 1:2 weeks entitles you to remuneration of £4438.92 per annum.

We also offer 26 days Annual leave, plus 8 days bank holidays, with additional days available with length of service.

We offer comprehensive training and continuous development for this role, as well as encouraging and helping our employees gain additional relevant certification and qualifications. Other benefits include access to our 24/7 Employee Assistance Programme, On-site gym, Cycle to Work scheme, Company Enhanced Sick Pay and Free Travel (after a qualifying period), Free refreshments, Annual Away Days, Volunteering opportunities and a Reward App offering discounts and offers on purchases at many UK retailers.

TT2 Ltd is an equal opportunity employer – all applicants will be considered for employment without attention to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

TT2 is committed to maintaining a safe and healthy working environment for all our employees, therefore we operate a zero-tolerance to illicit drugs, and it is prohibited to have any alcohol in your system whilst at work. To support this the Company reserve the right to implement a drugs and alcohol testing programme.

The successful candidate must be eligible to work in the UK.

Closing date for receipt of applications: Friday 9^th January 2025.

Please note that suitable candidates may be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.