Who are we?

TT2 Limited, the operator of the iconic Tyne Tunnels has an exciting, rare opportunity for a proactive experienced full-time Communications and Engagement Officer to join our friendly and supportive team at our premises in Wallsend, North Tyneside (this is not a remote position).

Our vision is to be recognised regionally as an organisation that provides significant value to the North East and every day we help the 65,000+ customers who use the Tyne Tunnels to have the best journey experience possible.  This means we are committed to delivering regional growth by offering the most reliable, safe, sustainable, and efficient service to our customers.

TT2 are dedicated to being an inclusive workplace and employer of choice.  We support our employees with a number of initiatives, and we are proud to have a “Great Place to Work” Certification.

About this career opportunity:

We have an exciting opportunity for a Communications & Engagement Officer to join our Marketing & Communications team at TT2 Limited, operator of the iconic Tyne Tunnels.

In this role you’ll help to shape and deliver our CSR programme, coordinate PR, media and communications activity, build community engagement initiatives, develop commercial partnerships and advertising opportunities, and contribute to campaigns that enhance our reputation and deliver real impact.

If you’re a proactive communicator with a passion for relationship building, community engagement and commercial partnerships, and you’re looking for a role where no two days are the same, we would love to hear from you.

Be a part of an award-winning team, dedicated to making a positive impact across the North East.

Main role responsibilities (Please see Job Description for full details)

• Support the Marketing and Communications Manager with the coordination and development of the company’s CSR programme and fundraising initiatives.
• Contribute to the design and delivery of communication plans and engagement activity surrounding the company’s CSR programme.
• Support the Marketing and Communications Manager with the coordination and planning of public relations, media and communications activity.
• Support the growth of commercial income by identifying and developing advertising, sponsorship and partnership opportunities through networking and B2B relationship management.
• Work alongside colleagues on social media to proactively seek out and promote potential opportunities to increase traffic volumes, partnership opportunities and customer engagement.
• Research and analyse market trends, competitor offerings, demographics, and other information that affects marketing strategies.

What makes you our ideal candidate?

You will be passionate about delivering a great service to all our key stakeholders. You will be committed to work together as a team to achieve the business strategic objectives.

You will be self-motivated with the ability to organise and prioritise a varied workload to meet deadlines and the ability to communicate in a clear and simple way, at multiple levels.

Essential requirements:

• Bachelor’s degree in marketing, business, communications, or related field, or equivalent experience
• Excellent communication skills both written and oral, engaging at all levels through varied media
• Strong B2B networking skills and an ability to achieve outcomes
• Highly analytic, determining the relevant metrics and their measurement to assess marketing & communication performance
• Demonstrated experience of managing projects/campaigns with key focus on proving return on investment (ROI)
• Relevant marketing / advertising experience in a busy environment

Location and working hours:

Working as part of the Marketing and Communications team, you will be working 37 hours per week based in our Wallsend office.  The office hours are Monday to Thursday 08.30 – 16.30 including 30-minute unpaid lunch break and Friday 08.30 – 16.00 including 30-minute unpaid lunch break.

You will deputise for the Marketing and Communications Manager when required.

You will participate in Communications on-call rota which is 1 in every 3 weeks.

What’s in it for you?

To attract the best candidates, we will offer a salary of £34,841.00 – £36,630.00 per annum, along with membership of the Local Government Defined Benefit Pension Scheme.  The Communications on-call rota is currently 1:3 weeks £3507.00 per annum plus a £360.00 broadband payment of per annum. We also offer 26 days annual leave, plus 8 days bank holidays.

We offer comprehensive training and continuous development for this role, as well as encouraging and helping our employees gain additional relevant certification and qualifications. Other benefits include access to our 24/7 Employee Assistance Programme, On-site gym, Cycle to Work scheme, Enhanced pay for qualifying statutory entitlements, Free Travel (after a qualifying period), Free refreshments, Annual Away Days, Volunteering opportunities and a Reward App offering discounts and offers on purchases at many UK retailers.

TT2 Ltd is an equal opportunity employer – all applicants will be considered for employment without attention to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

TT2 is committed to maintaining a safe and healthy working environment for all our employees, therefore we operate a zero-tolerance to illicit drugs, and it is prohibited to have any alcohol in your system whilst at work. To support this the Company, reserve the right to implement a drugs and alcohol testing programme.

The successful candidate must be eligible to work in the UK.

Closing date for receipt of applications 31st July 2026.

Please note that suitable candidates may be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.