Find out how a Unpaid Toll Charge Notice (UTCN) works here.

UTCNs are issued when:

• you do not pay within the payment window of by midnight the day after your journey
• you are a Blue Badge holder who drove straight through without being a registered user or not stopping at an inspection lane to present your Blue Badge
• you are a Pre-paid customer who travelled without sufficient credit and didn’t top up your account by midnight the day after your journey.
• you didn’t add your vehicle registation number to your Pre-Paid account or it was added incorrectly