Customer Complaints Form This form is to submit an official complaint only. Pre-Paid account or Auto Top-up enquiries should be submitted here. If you are wanting to submit an appeal for a Unpaid Toll Charge Notice (UTCN), please follow this link. Your Name (required) Address (required) Postcode (required) Your Email (required) Are you the registered keeper of the vehicle? YesNo Your Car Registration (if applicable) Your Contact Number (required) What has prompted your complaint today? Please detail each point to your complaint (in bullet points where possible) What would the ideal resolution to your complaint be? Can we contact you on the above number if needed? YesNo Supporting Documents 1 Supporting Documents 2 Supporting Documents 3 (Please note: 19.5mb is the combined file size limit for all your uploads, accepted file types are PDF, JPEG, JPG, PNG, DOC & DOCX)