Customer Complaints Form This form is to submit an official complaint only. Pre-Paid account or Auto Top-up enquiries should be submitted here. If you are wanting to submit an appeal for a Unpaid Toll Charge Notice (UTCN), please follow this link. Your Name (required) Address (required) Postcode (required) Your Email (required) Are you the registered keeper of the vehicle? YesNo Your Car Registration (if applicable) Your Contact Number (required) Please detail your complaint here using bullet points where possible What would you like the resolution to your complaint to be? Can we contact you on the above number if needed? YesNo Supporting Documents 1 Supporting Documents 2 Supporting Documents 3 Please note the maximum file size for attachments in this form is 10000kb. File types of PNG, JPG, JPEG, PDF, DOC & DOCX are accepted.