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Upcoming Northbound Tunnel weekend closures from June 7th 2024, with bi-directional layout in Southbound tunnel. Learn more

Useful FAQs

Find out how a Unpaid Toll Charge Notice (UTCN) works here.

UTCNs are issued when:

  • you do not pay within the payment window of by midnight the day after your journey
  • you are a Blue Badge holder who drove straight through without being a registered user or not stopping at an inspection lane to present your Blue Badge
  • you are a Pre-paid customer who travelled without sufficient credit and didn’t top up your account by midnight the day after your journey.
  • you didn’t add your vehicle registation number to your Pre-Paid account or it was added incorrectly

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