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Toll change from 1st May 2025. Class 2 £2.50 / Class 3 £5.00 - 10% discount for Pre-Paid account holders. Please ensure you have sufficient funds in your account.

Can I get a refund for my unused guest passages?

Yes, you can apply for a refund for unused guest passages. You will need to bear in mind any outstanding passages which will need to be paid for.

Refunds are not available for guest passages whereby it has been used to pay for a journey.

If you would like a refund for your unused guest passages, please fill out the form below.

Please allow 14 days for a refund to be processed. Refunds will be processed to the card that originally paid for the passages.





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