To close your account, please click here and complete the form. … Read more
Where can I find help with using the website?
See our website help guides here. … Read more
Do you charge for caravans/trailers?
No. There is no additional charge for caravans or other trailers. However, the vehicle pulling the trailer will be required … Read more
Do the tunnels ever close?
The tunnels are open 365 days per year, however some single lane closures are necessary to ensure the maintenance and … Read more
When is the best time to travel?
Some congestion may be experienced during peak periods; weekday mornings from 7.00 – 9.00am and evenings from 4.30 – 6.00pm. … Read more
Why should I have my lights on when driving through the tunnels?
The tunnel is no different to a well lit road at night. Hence you are required to switch on your … Read more
I have a dog in the car. Can I go through the tunnels?
Yes. Only animals that are not in a vehicle are banned from travelling through the tunnels. … Read more
Will I be charged if I breakdown at the Tyne Tunnels?
Yes, as we will need to move your vehicle as quickly as possible. For details please see our Breakdown Recovery page. … Read more
Do you check light goods vehicles and caravans?
Light goods vehicles and caravans no longer need to be inspected. However, drivers of hazardous loads must report to a … Read more
Can I pay by credit or debit card?
Credit and debit card payments cannot be taken directly at the tunnels. You will drive straight through the tunnels without … Read more