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National Apprenticeship Week at Tyne Tunnels

Open Road Tolling at Tyne Tunnels leads to apprenticeship recruitment boom

The recent modernisation to our open-road-tolling system we have seen an 19.6% increase in journeys made during the last 12 months and have recruited 8 apprentices to join the workforce to keep pace with service demand.

We currently employ data analyst, social media, business admin and IT support apprentices and we are currently recruiting for apprenticeship positions in HR and projects.

Phoebe Armstrong, 25, from North Tyneside, recently completed an 18-month apprenticeship in HR with Access Training and has now won a permanent job as Internal Communications Assistant.

Before her HR apprenticeship, Phoebe worked in a hair salon but when she was furloughed during Covid, she took the opportunity to pursue a career in business by completing a government-funded business admin qualification, which led her to apprenticeship and job here, which she loves.

Phoebe said: “I wanted to gain a qualification in something I was interested in, whilst also gaining experience and knowledge of the job and being paid.

“I have thoroughly enjoyed my apprenticeship experience from start to finish, it really opened my eyes to the world of HR and how an organisation works internally. I was encouraged to push myself out of my comfort zones on a regular basis and this has really helped to grow my confidence.

“To anyone thinking about doing an apprenticeship, I’d say definitely go for it! It won’t be something you regret.”

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