We aim to post your Unpaid Toll Charge Notice (UTCN) 14 days after you missed the payment deadline of midnight the day after your journey. It can sometimes be longer depending on how long it takes the DVLA get back to us with the address.
After the payment deadline for the toll is missed and you receive your UTCN, you will have 14 days from the date the UTCN is produced to make your discounted payment.