Q: How do I apply?

To apply for a Blue Badge exemption account click here , or a Disability Tax exemption click here .

Q: How can I change the vehicle assigned to my Blue Badge myself?

Please see our step-by-step how-to guide here .

Question 1

How do I make a payment for a journey when the Blue Badge user was not in the vehicle?

landdigital · Accepted Answer

If you have made a journey on a Blue Badge account and the Blue Badge holder was not present, please fill in the form to make your payment here.

Question 2

Am I eligible for an Exemption Account?

Thomas · Accepted Answer

You qualify for exempt travel through the Tyne Tunnels if you either:

are a Blue Badge Holder
are entitled to nil road tax either through the Motability Scheme or if your vehicle is exempt due to disability

Question 3

How do I apply?

Thomas · Accepted Answer

To apply for a Blue Badge exemption account click here, or a Disability Tax exemption click here.

Question 4

I already have an Exemption permit, when do I have to renew?

Thomas · Accepted Answer

Renewals are required annually. Please visit our renewal form here.

Question 5

I have more than 1 vehicle. How does this work?

Thomas · Accepted Answer

You can only register one vehicle against your exemption. You will have the option to change your registered vehicle once per calendar month. Blue Badge holders can self-serve and manage their own vehicle registration number changes against their exemption via their online account. Please login to your account to do this.

Question 6

How can I change the vehicle assigned to my Blue Badge myself?

Thomas · Accepted Answer

Please see our step-by-step how-to guide here.