You can pay online here You can pay using the automated payments line 0191 574 0030 We can NOT accept payment … Read more
How much will my UTCN be?
£60.00 + your toll, which is reduced to £30.00 + your toll if paid within 14 days of the UTCN … Read more
How does an Unpaid Toll Charge Notice (UTCN) work?
Learn more about how a Unpaid Toll Charge Notice (UTCN) works here. … Read more
How soon after missing the payment deadline will I receive my UTCN?
We aim to post your Unpaid Toll Charge Notice (UTCN) 14 days after you missed the payment deadline of midnight … Read more
Why have I been sent a UTCN?
UTCNs are issued when: you do not pay within the payment window of by midnight the day after your passage … Read more
Why is a “Correction” showing on my account?
Manual corrections can be made to accounts for a number of reasons. Please see the common reasons below; Your number … Read more
Why has my journey not shown up on my Pre-Paid account?
If any journeys you have already made are not yet appearing on your account, please check that you have: 1. … Read more
How long after topping up my Pre-Paid account should I wait before travelling?
You can travel straight through the Tunnels without a delay after topping up your Pre-Paid account. … Read more
Can I add the same vehicle to another Pre-Paid account?
No. You can only have a vehicle on one Pre-Paid account at a time. … Read more
How many vehicles can I add to my Pre-Paid account?
You can add as many vehicles as you want to your account. … Read more